KFC unveils new high-tech restaurant in Cape Town
KFC South Africa announced that it opened a new modern new restaurant concept designed to make customer service quicker, easier and more seamless.
Located in Pinelands, Cape Town, the store features digital menu boards in each of the dual-lane drive-throughs, self-service kiosks for walk-in customers and a dedicated window for delivery drivers.
The restaurant design is fresh and striking in appearance with a strong contrast between the dark grey versus the white with strong pops of red and the warmth of wood to create a striking, attractive restaurant that complements its context while being ‘on-brand’. The KFC new corporate identity defines the corner of the building.
According to KFC, the store is a first of its kind for KFC in Africa and "the latest in connect kitchen technology" to ensure the correct amount of stock at all times.
The fast food brand states that there's also better quality management, giving the consumer a guarantee of a great end product.
“The sum of this design puts the power of ordering and food fulfilment in the hands of the customer as well as gives employees an opportunity to focus on the back of the house and getting food out quicker – this culminates in a superior customer experience,” says Thuthuka Nxumalo, chief operations officer at KFC Africa.
“But, most importantly, this store has created yet another stream of employment for the local community, employing 25 team members and with the scope to employ at least another five imminently – all of which are employed from local township community Khayelitsha,” continues Nxumalo.
Written by: Staff Writer.
Guzzle Media
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