Uber fully operational during level 3

Uber announced that it is allowed to operate with no curfew during lockdown level 3 but with certain regulatory guidelines.

Here is a list of the guidelines to consider when ordering an uber:

  1. All passengers have to wear a cloth mask or face covering.
     
  2. Travelling is restricted for people performing level 3 services or for any other permitted purpose as mandated by the government. Riders commuting to and from work are encouraged to travel with permits where required to do so by the government.
  3. Limitations on passengers

    • UberGo, UberX, UberBLACK, UberASSIST, UberVIP - Maximum of 2 passengers
    • UberXL - Maximum of 3 passengers
    • UberVan - Maximum of 4 passengers

The company noted that it has also created safety measures in place called the Door-to-Door Safety Standard, that brings together the power of leading experts, Uber’s technology, and the shared responsibility between everyone.

Here s a list of these safety measures:

  • In this together. All riders and drivers must wear a face cover or a mask when riding or driving with Uber. We’re also asking you to sit in the back seat, to leave more space between you and your driver.
     
  • Expert-led advice. We’re working with the World Health Organization (WHO) to share expert guidance on helping you stay safe when riding.
     
  • Ready to Ride Safety Checklist. Every time you ride, you must confirm that you’ve taken specific safety steps, including wearing a face cover or a mask and cleaning your hands. Drivers are also required to complete a similar checklist.
     
  • Face Mask Check for drivers. We’re adding new Face Mask Check technology to help confirm that drivers are wearing a face cover or a mask before they can start driving.
     
  • Ride safety feedback. Asking you to rate your ride isn’t new, but you’ll now be able to leave feedback on health and cleanliness issues, such as a driver not wearing a face cover or a mask.

In addition to this, the company also set up a number of initiatives to support driver-partners, help move what matters and assist communities impacted by the effects of COVID-19.

These include:

  • A partnership with LifeHealthCare providing 25% off trips to their qualifying staff as they remain in the frontline to serve the nation.
     
  • A partnership with YES4Youth to procure and distribute reusable cloth masks to our driver-partners and delivery people to ensure their safety as they help us move what matters during these unprecedented times.
     
  • A partnership with Afrika Tikkun, a non-profit organization supporting underprivileged communities, to help feed vulnerable communities, including Uber driver-partners and delivery people impacted most heavily by the lockdown.

 

Written by: Gabriella Steyn.

Guzzle Media